How we collect, use, and protect your personal data.
Last updated: 2026-04-21
MorphMarket Talk is a cross-border P2P reptile trading platform. This policy explains how we handle the personal data you provide.
Using the service means you agree to this policy. If you disagree, please stop using the service and request account deletion under the "Your rights" section below.
Email, phone number, password (stored as Argon2id hash, never in plain text), country, language preference.
Display name, avatar, bio, buyer/seller role, MorphMarket handle (optional).
Listings, chat messages, order records, ratings and reviews, reports, uploaded images and videos.
Bank account + SWIFT for receiving payments (shown only to your buyers), payment proof screenshots. We do not process credit cards directly.
Device model, OS, IP address, push token, app version. Used for login security and debugging only.
Login times, report events, support conversations. Standard logs are auto-deleted after 90 days.
We share data only with third parties necessary for core functionality, under signed Data Processing Agreements (DPA).
We use Microsoft Clarity on the web to analyze click heatmaps, page scroll depth, and UI friction so we can identify experience bottlenecks and improve the app.
Clarity automatically masks all input fields, chat messages, and payment information by default; we do not transmit emails, phone numbers, bank accounts, names, or other PII, and the data is not used for cross-site tracking or advertising.
You can disable this anytime under Settings → Behavioral Analytics. Once disabled, no further interaction data is collected; existing anonymous data is auto-deleted per our retention schedule.
The settings page shows the data we hold on you; email [email protected] for a full export.
Settings → Account → Delete account. 7-day cancellation window, after which all personal data is permanently removed (transactional records retained separately per law).
Edit your email, phone, display name, and other profile data from the settings page at any time.
Push and general email notifications can be unsubscribed. Transactional security messages (e.g. login verification) cannot be opted out.
Email [email protected] to request a JSON export of your personal data. We respond within 30 days.
If you believe we've violated this policy, you may file a complaint with your local Data Protection Authority (DPA).
All traffic is encrypted via HTTPS (TLS 1.2+). Passwords are stored as Argon2id hashes. Media files are protected by HMAC-signed URLs. Abnormal login attempts trigger immediate notifications.
This service is not intended for anyone under 13. If we discover an account belongs to a child, we delete it immediately.
We only use functional cookies (login session, language preference). No ad tracking or third-party analytics cookies.
We publish any changes on this page. Material changes are announced via in-app notification or email. Continued use constitutes acceptance of the updated policy.
To improve the Pro Camera's species recognition, coloration analysis, and image-quality grading, we use product photos and videos you list to refine our AI models. All inference runs on your device (on-device); training data is never sent to third-party LLM providers such as OpenAI, Google, or Anthropic.
Inference results stay on your device; the app does not upload recognition results to the cloud or share them with other users.
Training data does not contain seller-identifying information (UID, display name, location); only image content + species / morph labels are used. To protect animal welfare, CITES Appendix I species imagery is excluded from training.
You can opt out anytime via Settings → Privacy → "AI training contribution". Once disabled, future listings are excluded from training; existing trained models are not retrained from scratch, but your imagery is removed from the next training-set iteration.
On-device inference does not constitute "personal data collection" under Apple App Store Review Guideline 5.1.1; this disclosure complies with Guideline 5.1.2 (data use & sharing), GDPR Art. 6(1)(a) (explicit consent), and CCPA §1798.100.
These terms take effect for new listings created on or after 2026-04-28. Existing users will see a one-time consent banner on next app launch and may accept or opt out of AI training (opting out does not affect other functionality).
For any privacy-related questions, please email:
[email protected]Or reach the support team via /support (same response window).